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Knight Management Insurance Services Offers Third Party Claims Administrator Service

Every car rental operator wishes there was somebody out there who can make their problems go away. Knight Management Insurance Services, LLC, now offers third party claims management services that may at least take the headache away.

Knight Management Insurance Services, LLC, provides quick and aggressive resolution of claims, and an on-line management system that keeps the lines of communication open between the Third Party Administrator (TPA) and the client. Lack of communication with little or no progress in claim resolution is the most often heard complaint among TPA service clients. Knight's on-line communications and aggressive resolution strategies alleviate these service issues.

No newcomer to rent-a-car risk, Knight Management Insurance Services, LLC, is headed by Eric Jarvis, an attorney and risk management professional. Third party claims services will be provided by Knight Risk Management, a newly-formed division headed by Robert Robles, formerly of Hertz Claims Management.

"We identified a need within the industry, and realized that the infrastructure and professional staff needed to meet that need already existed within our organization, " said Eric Jarvis. "We try to keep things simple and stick with what we know. Knight Risk Management is a natural outgrowth of the claims services we are already providing for our rent-a-car insurance programs, RLP and SLI."

TPA Claim files will be accessible to Knight's clients on its proprietary internet-based claims management system, Claimkeeper.com. Knight's TPA customers can view the status of their claims in real time to keep abreast of developments. The internet-based information system reduces communication times and allows the client, adjuster, attorneys, and insurers to communicate freely on an open system. Claimkeeper.com is TrueSecure certified, which is the industry's highest standard for internet security.

Specific TPA services will include the following:

  • Claim intake;
  • Documentary evidence collection;
  • Witness identification and procurement of statements;
  • Settlement negotiation;
  • Insurance Claim Tender & Advocacy
  • Litigation Management
  • Subrogation.
Related Services will include:
  • Risk management review and consultation;
  • Advisement of legal and risk management developments.
Knight Management Insurance Services, LLC, is a strategic partner in developing insurance programs for the auto rental, auto dealership, and auto finance industries. In addition to auto rental insurance products, Knight Management Insurance Services, LLC, provides alternative risk management strategies including formation and development of captive insurance companies. Eric Jarvis is a California-licensed attorney and risk management professional who has published and spoken on risk management issues for the auto rental industry.

Contact:    ericj@knightcompany.com
Phone:      (323) 692-4033

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